Frequently Asked Questions

For many, flying in a hot air balloon is a brand new and exciting experience. We are sure you may have many questions so we have answered the common ones below!

 

Our balloon flights are around an hour but you should allow four hours for the whole experience.
Balloons travel with the wind so each balloon flight varies depending on the wind speed. You could fly a relatively short distance or perhaps as far as 20 miles.
As balloons can’t be steered in the traditional sense you’re never quite sure where you will land. The destination is irrelevant, the adventure is everything! Your pilot will be looking for suitable landing spots after 50 minutes.
More often than not the landings are calm and gentle but sometimes on landing the basket can tip and/or drag along before coming to rest. This is how balloons have been landing for over 200 years and is perfectly normal. The landings are exciting and many people say it is their favourite part of the flight.
Our main operating season is the start of April to the end of October but our exclusive flights are available all year round. We generally fly in the mornings and evenings but some flights will take place during the day in late October or through the winter.
Arrival times will vary throughout the year depending on sunrise and sunset times. In the mornings as early as 5am to as late as 8.30am or in the evenings as early as 4pm and as late as 6.30pm.
We recommend clothes suitable for a walk in the country depending on the time of year and on the specific day you are flying. Generally warm, comfortable layers are a good idea, plus a cap or other hat for the warmth from the burners. Depending on conditions, you may be walking in wet, muddy fields so sensible shoes or trainers are essential.

Once you have a ticket and book onto a specific flight, you will receive a booking confirmation. We will be in touch with you the day before your flight. This will include all the information you need and letting you know if the flight is going ahead.

Generally anyone can partake in ballooning. You need to be able to climb in and out of the basket, stand unassisted for an hour and be able to bend your knees and hold on. Passengers must also be able to fully understand and follow all instructions given by the pilot. Unfortunately for safety reasons we cannot fly you if you are pregnant. You must not fly if you are suffering from any significant medical condition or if you have recently undergone major surgery. We require you to tell us about any medical or physical condition that could be considered to affect your safety or the safety of others.

14 day cool down period. If at any point within 14 days of your purchase you have changed your mind then please contact us for a full refund.

Sure, bring your friends or family along to watch but please advise them that there may be no lavatories or other facilities on the launchsite. They are also not to drive onto our launch or landing fields.
You climb in and out of the balloon by the foot holes in the basket. If you feel you might have problems climbing in, please let our crew know and they will help you.
Hot air ballooning is very safe. It is a highly regulated activity with strict safety guidelines. We are licensed by the CAA to operate balloons and our pilots hold full commercial pilots licenses flying modern and up to date equipment to ensure the safety of all our passengers.

Ballooning is weather dependent and our vouchers are valid for 3 years. They are all non refundable unless bought with a refund guarantee. In the unfortunate case that your balloon flight has to be cancelled please head back to our website, check our availability and contact us to book onto another flight.


Frequently Asked Questions

For many, flying in a hot air balloon is a brand new and exciting experience. We are sure you may have many questions so we have answered the common ones below!

Our balloon flights are around an hour but you should allow four hours for the whole experience.
Balloons travel with the wind so each balloon flight varies depending on the wind speed. You could fly a relatively short distance or perhaps as far as 20 miles.
As balloons can’t be steered in the traditional sense you’re never quite sure where you will land. The destination is irrelevant, the adventure is everything! Your pilot will be looking for suitable landing spots after 50 minutes.
More often than not the landings are calm and gentle but sometimes on landing the basket can tip and/or drag along before coming to rest. This is how balloons have been landing for over 200 years and is perfectly normal. The landings are exciting and many people say it is their favourite part of the flight.
Our main operating season is the start of April to the end of October but our exclusive flights are available all year round. We generally fly in the mornings and evenings but some flights will take place during the day in late October or through the winter.
Arrival times will vary throughout the year depending on sunrise and sunset times. In the mornings as early as 5am to as late as 8.30am or in the evenings as early as 4pm and as late as 6.30pm.

Once you have a ticket and book onto a specific flight, you will receive a booking confirmation. We will be in touch with you the day before your flight. This will include all the information you need and letting you know if the flight is going ahead.

Sure, bring your friends or family along to watch but please advise them that there may be no lavatories or other facilities on the launchsite. They are also not to drive onto our launch or landing fields.
We recommend clothes suitable for a walk in the country depending on the time of year and on the specific day you are flying. Generally warm, comfortable layers are a good idea, plus a cap or other hat for the warmth from the burners. Depending on conditions, you may be walking in wet, muddy fields so sensible shoes or trainers are essential.
You climb in and out of the balloon by the foot holes in the basket. If you feel you might have problems climbing in, please let our crew know and they will help you.
Generally anyone can partake in ballooning. You need to be able to climb in and out of the basket, stand unassisted for an hour and be able to bend your knees and hold on. Passengers must also be able to fully understand and follow all instructions given by the pilot. Unfortunately for safety reasons we cannot fly you if you are pregnant. You must not fly if you are suffering from any significant medical condition or if you have recently undergone major surgery. We require you to tell us about any medical or physical condition that could be considered to affect your safety or the safety of others.
Hot air ballooning is very safe. It is a highly regulated activity with strict safety guidelines. We are licensed by the CAA to operate balloons and our pilots hold full commercial pilots licenses flying modern and up to date equipment to ensure the safety of all our passengers.

Ballooning is weather dependent and our vouchers are valid for 3 years. They are all non refundable unless bought with a refund guarantee. In the unfortunate case that your balloon flight has to be cancelled please head back to our website, check our availability and contact us to book onto another flight.


Frequently Asked Questions

For many, flying in a hot air balloon is a brand new and exciting experience. We are sure you may have many questions so we have answered the common ones below!

Our balloon flights are around an hour but you should allow four hours for the whole experience.
Balloons travel with the wind so each balloon flight varies depending on the wind speed. You could fly a relatively short distance or perhaps as far as 20 miles.
As balloons can’t be steered in the traditional sense you’re never quite sure where you will land. The destination is irrelevant, the adventure is everything! Your pilot will be looking for suitable landing spots after 50 minutes.
More often than not the landings are calm and gentle but sometimes on landing the basket can tip and/or drag along before coming to rest. This is how balloons have been landing for over 200 years and is perfectly normal. The landings are exciting and many people say it is their favourite part of the flight.
Our main operating season is the start of April to the end of October but our exclusive flights are available all year round. We generally fly in the mornings and evenings but some flights will take place during the day in late October or through the winter.
Arrival times will vary throughout the year depending on sunrise and sunset times. In the mornings as early as 5am to as late as 8.30am or in the evenings as early as 4pm and as late as 6.30pm.

Once you have a ticket and book onto a specific flight, you will receive a booking confirmation. We will be in touch with you the day before your flight. This will include all the information you need and letting you know if the flight is going ahead.

Sure, bring your friends or family along to watch but please advise them that there may be no lavatories or other facilities on the launchsite. They are also not to drive onto our launch or landing fields.
We recommend clothes suitable for a walk in the country depending on the time of year and on the specific day you are flying. Generally warm, comfortable layers are a good idea, plus a cap or other hat for the warmth from the burners. Depending on conditions, you may be walking in wet, muddy fields so sensible shoes or trainers are essential.
You climb in and out of the balloon by the foot holes in the basket. If you feel you might have problems climbing in, please let our crew know and they will help you.
Generally anyone can partake in ballooning. You need to be able to climb in and out of the basket, stand unassisted for an hour and be able to bend your knees and hold on. Passengers must also be able to fully understand and follow all instructions given by the pilot. Unfortunately for safety reasons we cannot fly you if you are pregnant. You must not fly if you are suffering from any significant medical condition or if you have recently undergone major surgery. We require you to tell us about any medical or physical condition that could be considered to affect your safety or the safety of others.
Hot air ballooning is very safe. It is a highly regulated activity with strict safety guidelines. We are licensed by the CAA to operate balloons and our pilots hold full commercial pilots licenses flying modern and up to date equipment to ensure the safety of all our passengers.

Ballooning is weather dependent and our vouchers are valid for 3 years. They are all non refundable unless bought with a refund guarantee. In the unfortunate case that your balloon flight has to be cancelled please head back to our website, check our availability and contact us to book onto another flight.